Tuesday, September 14, 2010

Dell shipped the wrong price is not the defendant of fraud: frozen funds



July 24, according to Taiwan media reports, Dell Computer online store with the wrong price events, from the original simple consumer disputes, turned into a criminal case. Buy on a million computers and monitors of the public, the grounds of non-compliance has to Dell, the Dell fraud to court, the court to freeze a bank account in Taiwan, Dell; as the account collected for the Department of supplier accounts, transfer billions of funds have been frozen once, Compal Foxconn has been mistaken for vampires and other suppliers unprovoked.

Dell Taiwan site with the wrong price, the online world a mass 10, 10 pass 100, 26 000 users, the influx of hundreds of thousands within a week order Dell to clean up the mess, agreed to do that subscriber 1000 yuan discount coupons, the original price 60,000 yuan NT Latitude E4300 notebook, paid 20,000 yuan coupon NT users in Taiwan do not appreciate, it seems "Small to large whales," play for the re-staged.

Stuck suppliers and procurement funds suffer

It is understood that several financial strength of users, hundreds of million in relief will be remitted to Dell's account, then Dell refused on grounds of performance, Dell reported fraud, Chungli accepted and referred for criminal police, the judge has frozen Dell open an account at Citibank, Dell has been frozen so hundreds of billion yuan.

A Dell supplier, said Dell account in Taiwan, only a very small part of the paragraph from the public network share, Dell Corporation to import most of the money is used to pay suppliers for goods such as panel, Dell account has been frozen , all suppliers can not get money, once hopping anxious, complained to Taiwan Premier Liu.

"That tens of millions of consumer disputes, Dell put up hundreds of billions of accounts frozen, do not comply with the principle of proportionality."

Dell: everything has gone back to normal operation

The company said the Dell "with the wrong price," the event has not happened before, a week to sell dozens of monitors very great, after the incident, actually it was a night to set the tens of thousands of units, also with a "horse dog" other pseudonym purchase, in addition to leave cell phones, nothing left, "so many friends there would be no real money? how a way to simple consumer disputes, exaggerated into a network of fraud."

It is understood that Dell To keep these "financial capability" of users in negotiating a transfer from the head office on billions of dollars into counter-guarantee to the court, although the bank accounts were unfrozen, but the simple online shopping disputes, actually got 10 billion Yuan procurement account has been frozen, other multinational procurement in Taiwan, such as HP, Sony, Dell account that the provisional seizure of all events have an international joke.

Dell Asia Pacific Public Relations Manager Hanjian Yao, who have been reluctant to Dell's account is frozen for comment, but stressed that "all is over," Dell has resumed normal operations in Taiwan, the website received tens of thousands of Taiwan's orders, Han Jianyao that "Consumers do not so much under the single, We don't expect them to own. (We do not expect consumers will buy)."

Have money to pay the purchase price for the consumer, Hanjian Yao said, Dell will exchange as soon as the money back to consumers, as many visitors using the pseudonym order, and leaving only the cell phone, Dell users to return the money one by one, take some time .







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